Mena, Tsegaye; Zaveri, Bijal; Deogaonkar, Anant; Zeberga, Feteh Weldesenbet
(International Journal of Management | Volume-11 | Issue-9, 2020-09)
In order to achieve their mission, the vision of all hotels is delivering quality services
to satisfy their customers who are consuming the services of the hotels. The main
objective of this study is to analyze the effect ...